AFTERCARE PLANS

WE CAN'T PROMISE YOUR TECH WON'T BREAK
BUT WE CAN PROMISE TO BE THERE WHEN IT DOES

24/7/365 Availability

Our experienced engineers are available whenever you need them. Even on Christmas Day.

Discounted Hourly Rates

Enjoy unlimited remote support and discounted on-site support with our Enhanced and Essential Plans

Priority Service

We solve most issues remotely, but sometimes a home visit can’t be avoided. Jump the queue with our priority service.

Cloud Based Support

Our cloud based platform reduces on-site visits, saving you time and money.

In-Home Tune-Ups

Complimentary regular In-Home Tune-Up visits to keep your system in great shape.

Proactive Monitoring

We’ll proactively solve system issues, often before you notice them.

Pricing Table

Our Pricing Plan

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Enhanced

$199per month

High Priority Support for Larger Systems

    Remote Support
  • 24hr Phone and email Support
  • Typical Wait Time - 30 Minutes
  • Free Remote Support Hourly Rate
    On-Site Support
  • Typical Wait Time - 24 Hours
  • On-Site Support Hourly Rate
    $100
    No Call-Out Fee
    Benefits
  • Complimentary 'Tune-Up' Visits - Bi-Annual
  • Control4 4Sight Subscription

Essential

$99per month

24/7 Support for Smaller Systems

    Remote Support
  • 24hr Phone and email Support
  • Typical Wait Time - 30 Minutes
  • Free Remote Support Hourly Rate
    On-Site Support
  • Typical Wait Time - 1 Week
  • On-Site Support Hourly Rate
    $120
    $30 Call-Out Fee
    Benefits
  • Complimentary 'Tune-Up' Visits - Annual

Opt-Out

$0per month

No Priority, No Discounts

    Remote Support
  • Typical Wait Time - 1-2 Working Days
  • $120
    On-Site Support
  • Typical Wait Time - 4 Week
  • On-Site Support Hourly Rate
    $150
    $60 Call-Out Fee

From 2010, FREEJACK has worked on countless projects around the globe.
We have relied solely on recommendation from our customers base, while at the same time respecting and protecting the privacy of our dear clients - most of them now even good friends.